Frequently Asked Question

Have a query? Please check this question and answers
team

Hiring process & further work

Why do you need Remote Helpers?

It’s a good way to receive additional hands to your business having saved time and money. You don’t need to rent and office, make advertisements, hold hundreds of interviews to find reliable person who can do a good job for your company. Just tell us what open position do you have, hold interviews, sign the contract and start the next day.

We can do any work that is possible to do remotely. Mostly we’re specialising in lead generation, SMM, content management, personal assistance, customer support, design and development. If you need something special we can find it for you. 

We have an experienced HR team who has access to the big database of the CVs and also use different ways to attract potential candidates. All the staff already passed introduction in online work during 1-2 months while working with us. So we offer only reliable people and you may be sure they come to work in time and the work will be done properly to achieve good results.
Sure, we arrange for you personal video interview with all the candidates you chose. We can have online meeting in the most convenient source for you: Skype, Zoom, HangOuts, WhatsApp.
No, this is the plus to hire remote employees as you don’t need to waste your money to arrange working place for them as it’s already made by us. Though you may come to Ukraine and meet your employees on the neutral territory to hold some training of just personally communicate with them. We’re always happy to meet guests in our country.
Yes, we can provide you with complete solution for your business. If you need all the employees you hire will be sitting in the same office to make the communication easier.
We sign a one-year service agreement. If you decided to prolong the service we’ll resign the new one. In case of termination the agreement both parties should notify each other 1 business week ahead. We don’t have minimum commitment but we hope for long term cooperation.
They can work exactly in your time zone or we may discuss personal working schedule to each employee if needed.

Managing your staff

How can I communicate with my remote employees during the work day?

You’re managing employees hired to your company. You may communicate with them in the group chat in Skype, WhatsApp, Viber, Telegram, email. If you use any task managers in your company like Sack, Trello, HacknPlan and so on it also works for us.

How can I see the result of the work done?

Employees can send you daily/weekly/monthly reports on your request. You may have calls with them or chat to get to know about updates during the day. Also we suggest file sharing such as Google Drive.
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Billing & Invoicing

How does invoicing work?

Usually the payment date is after 1 week after work starting. The first invoice you receive is for all remaining workdays in the month that you start. After that, on the 1st of each month you will receive an invoice for 1 month in advance, with adjustments for actual hours worked in the previous month. Due date is the 20th of the current month. As you can appreciate, it is very important that all contractors are paid on time.

Ways of making the payment.

You may pay through the wire transfer, PayPal, WebMoney or Payoneer. Please pay attention to the commission of different sources. In this case bank transfer will be more preferable as there are no fees. We take additional 10% if you pay through PayPal.

What currency am I billed in?

It is possible to pay in USD, EUR, UAH or NIS. The price will be calculated according to the current international exchange rate.

As noted in the contract the client pays for 1 day off and 1 sick leave day per month.

Yes, in our company the bonus system exists. Some of our clients send bonuses to the staff on a regular basis. Our company takes 20% of the sum, the rest is paid to the employee directly.

– March 9th International Women’s Day
– April 20th Easter
May 1st Labor Day
May 9th Victory Day
June 8th Trinity
June 29th Constitution Day of Ukraine
– August 24th Ukraine’s Independence Day
– December 25th Christmas
– December 31st New Year

Till the end of May you may hire an employee at a cost price. Hurry up to receive additional hands for your business!

Virtual Assistants

€800
600 Monthly
  • Equipment
  • Workspace
  • Employee's Salary
Popular

Designers

€900
700 Monthly
  • Equipment
  • Workspace
  • Employee's Salary
Popular

Developers

€1000
800 Monthly
  • Equipment
  • Workspace
  • Employee's Salary
Popular
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