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Hire Content Manager
Myroslava T.

Lead generation manager

Most used skills and tools:
Data SearchElementorFidelioServioXMindKeyword PlannerCRM
About

Hello, my name is Myroslava. I’m from Ukraine and I’m 27 years old. Now I live in Chernihiv before I was studying international relations department in the university. My first workplace was in the Norwegian embassy. I held the position of administrative assistant. My duties and responsibility virtually greet the foreign delegations, prepare a presentation about our country, and translate Ukrainian to English, English to Ukrainian. After this, I understood that I would like to build a strong carrier in the hospitality industry and I did it successfully. I was working in a different country such as Singapore, Cyprus, Turkey, and my last workplace was in Egypt. I held a position in guest relations at 5 stars hotel. My duties and responsibility were greeting the guests upon their arrival to the hotel make check-in and check out and solve different problems with guests and also work with the hotel system. I have good experience working with people from different countries and I’m a communicative person, easy-going, stress-resistant. As a Team Lead of lead generation managers, I participate in different projects (Ops Checking, Lead Id LCC, Blue Media Ltd, Launch Fulfillment)  as a curator. The highly efficient work of my staff is my goal.

Thank you!

Work experience
HealthCraft

Lead generation manager

March 2021 - May 2021
Inspecting the fulfillment of the assignments, assisting employees to improve their work.
WiFi Map

Lead generation manager

January 2021 - March 2021
Supervising, overseeing employees, and monitoring their daily tasks, planning, executing lead generation strategies.
Remote Helpers

Team lead of Lead generation managers

November 2020 — present
Writing texts, blogs, posts, descriptions, translation of texts for the site, copywriting.
Sultan Gardens Resort

Guest Relations Officer

December 2018 — November 2019
Welcoming guests in a friendly and professional way, addressing and escalating guests complaints, providing information about facilities, programs and other services, attend to special guests (e.g. VIPs) and answer, anticipate guest needs and build rapport with customers, offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages), address guests complaints and escalate to Guest Relations Manager when needed, record information in the logbook daily, ensure compliance with health and quality standards, working with a Loyalty Program for repeater guests.
Shishkinn Hotel Resort & Spa

Front Desk Officer

February 2017 — November 2018
Greeted guests upon their arrival at the hotel, cooperated and coordinated with the other hotel departments to provide good service, coordinated activities and specials events as requested by guests, took into account applications and complains guests, and solve it, check-in/check-out guests, booking rooms, work with a cash register, the terminal for bank cards, providing full information about hotel services to guests, receiving and distribution of incoming calls, documentation, mail and e-mail, reparation of final accounts for the shift and preparation new predictions.
"Zbyray valiyzy" Tour agency

Tour Manager

April 2016 — January 2017
Conduct to each customer an individual consultation, help to choose the best tour, take out insurance, visas, passports and documents, sell and book a tours.
Norwegian Embassy

Administrative assistant

April 2013 — October 2013
Greeted foreign delegations, make presentation about Ukraine in english, prepare and organize events for foreign delegations, translate documents and articles from english -ukrainian, ukrainian-english.
Education
Kiev Academy for the Humanities
International Relations Department
Master
September 2010 — February 2016
Portfolio
More 

    Hire Full-time English speaking Employees

    Myroslava T.

    ID:

    753

    Hire Content Manager

    Lead generation manager

    Full-time price(€)

    1000

    Most used skills and tools:

    Hello, my name is Myroslava. I’m from Ukraine and I’m 27 years old. Now I live in Chernihiv before I was studying international relations department in the university. My first workplace was in the Norwegian embassy. I held the position of administrative assistant. My duties and responsibility virtually greet the foreign delegations, prepare a presentation about our country, and translate Ukrainian to English, English to Ukrainian. After this, I understood that I would like to build a strong carrier in the hospitality industry and I did it successfully. I was working in a different country such as Singapore, Cyprus, Turkey, and my last workplace was in Egypt. I held a position in guest relations at 5 stars hotel. My duties and responsibility were greeting the guests upon their arrival to the hotel make check-in and check out and solve different problems with guests and also work with the hotel system. I have good experience working with people from different countries and I’m a communicative person, easy-going, stress-resistant. As a Team Lead of lead generation managers, I participate in different projects (Ops Checking, Lead Id LCC, Blue Media Ltd, Launch Fulfillment)  as a curator. The highly efficient work of my staff is my goal.

    Thank you!

    Work experience

    HealthCraft

    Lead generation manager

    March 2021 - May 2021
    Inspecting the fulfillment of the assignments, assisting employees to improve their work.
    WiFi Map

    Lead generation manager

    January 2021 - March 2021
    Supervising, overseeing employees, and monitoring their daily tasks, planning, executing lead generation strategies.
    Remote Helpers

    Team lead of Lead generation managers

    November 2020 — present
    Writing texts, blogs, posts, descriptions, translation of texts for the site, copywriting.
    Sultan Gardens Resort

    Guest Relations Officer

    December 2018 — November 2019
    Welcoming guests in a friendly and professional way, addressing and escalating guests complaints, providing information about facilities, programs and other services, attend to special guests (e.g. VIPs) and answer, anticipate guest needs and build rapport with customers, offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages), address guests complaints and escalate to Guest Relations Manager when needed, record information in the logbook daily, ensure compliance with health and quality standards, working with a Loyalty Program for repeater guests.
    Shishkinn Hotel Resort & Spa

    Front Desk Officer

    February 2017 — November 2018
    Greeted guests upon their arrival at the hotel, cooperated and coordinated with the other hotel departments to provide good service, coordinated activities and specials events as requested by guests, took into account applications and complains guests, and solve it, check-in/check-out guests, booking rooms, work with a cash register, the terminal for bank cards, providing full information about hotel services to guests, receiving and distribution of incoming calls, documentation, mail and e-mail, reparation of final accounts for the shift and preparation new predictions.
    "Zbyray valiyzy" Tour agency

    Tour Manager

    April 2016 — January 2017
    Conduct to each customer an individual consultation, help to choose the best tour, take out insurance, visas, passports and documents, sell and book a tours.
    Norwegian Embassy

    Administrative assistant

    April 2013 — October 2013
    Greeted foreign delegations, make presentation about Ukraine in english, prepare and organize events for foreign delegations, translate documents and articles from english -ukrainian, ukrainian-english.

    Education

    Kiev Academy for the Humanities
    International Relations Department
    Master
    September 2010 — February 2016

    Portfolio

    Contacts

    Skype

    youisrael

    Viber

    +38 099 710 10 33

    WhatsApp

    +97 250 901 45 09

    WhatsApp

    +38 099 710 10 33

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